Frequently Asked Questions

• Insufficient IT manpower, high staff turnover
• Funding and budget issues
• Emergency response to sudden incidents
• Lack of professional technical skills
• Customized project services, etc. These factors often lead SME owners to be reluctant to hire dedicated professionals.

• Hiring a dedicated professional may involve considering the following factors:
• 1. Increased Budget - Monthly salary and other administrative expenses for IT personnel will increase costs by an average of over NT$60,000 per month.
• 2. Management Issues - Labor and health insurance, year-end bonuses, training, and management of professionals will also increase the company's intangible expenses.
• 3. Actual Effectiveness - Hiring professionals to manage the corporate IT environment has definite positive benefits for company information management. However, in practice, business owners often require engineers to take on other tasks concurrently, which can lead to timeliness or other issues when dealing with professional problems.

We offer on-site service within four hours and adopt an annual contract with monthly payments, giving clients the feeling of having their own hired employee. We leverage our team's expertise to create a highly efficient and secure working environment, ensuring uninterrupted operations for your colleagues.

Yes, we offer a free one-month trial to experience the convenience of IT outsourcing!

Don't worry! Our personnel will arrive on-site within 4 hours to handle any issues. Unless it's a more complex problem requiring return to our facility for diagnosis, we will provide you with a backup solution.

The main purpose of the loan service is to provide customers with product experience and to avoid professional misjudgments by engineers. The scope ranges from computer parts and peripherals, desktop and laptop computers, high-end graphics cards, WiFi access points, to managed firewalls.

Based on our service philosophy, we are the client's engineering team. We need ample time to understand client needs to provide accurate planning and advice. Otherwise, incorrect advice leading to any loss is an undesirable outcome for both parties.

Our service is calculated based on the number of units and the price will not increase due to the original purchase source. Even with a large number of computers, appropriate discounts can be obtained. After-sales warranty can still follow the original manufacturer's repair process to protect the client's rights.